How do I get a quote for my project?

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In order to ensure that things run smoothly right from the start, please send us the text to be translated/edited via e-mail (if possible, as a Word file) to mail(at)sprachwerkstatt.info. Once we have received your text, we will get back to you as soon as possible and send you a quote via e-mail.

I have a text that needs to be edited/translated. How should I proceed?

If we are the right partner for you and you want to place an order with us, please send the text to be translated/edited (as a Word file, if possible) via e-mail to mail(at)sprachwerkstatt.info.

In this first e-mail, please make sure that you have included the following information with your submission:

• → Source language
• → Target language
• → Type of service required (translation, editing, proofreading, editing a translation)
• → Requested delivery date

Once we have received your text, we will get back to you and send you a quote via e-mail. Attached you will also find the order confirmation, which contains the specifications with regard to the order (quote, turnaround time, etc.) as well as the General Terms and Conditions. After you have reviewed and agreed to the quote and the conditions, we are ready to go. If required, we will gladly sign a confidentiality agreement in advance.

I require a certified translation. How should I proceed?

If you require a certified translation, please send us the document to be translated and certified via e-mail (to mail(at)sprachwerkstatt.info). Subject to prior agreement, you may also personally bring along the original document to be translated and certified.

Once we have received your text, we will get back to you as soon as possible and send you a quote via e-mail. Attached you will also find the order confirmation, which contains the specifications with regard to the order (quote, turnaround time, etc.) as well as the General Terms and Conditions. After you have reviewed and agreed to the quote and the conditions, we are ready to go.

Once we have completed the certified translation, we will return the original together with the certified translation and the invoice by post. Alternatively, it is also possible to collect the documents in person after prior arrangement. Original documents will automatically be sent by registered mail. If we have not received any originals from you, please inform us about the requested type of delivery (standard letter, large envelope, registered mail).

Please note that the amount invoiced for certified translations becomes due immediately and is to be made, at the option of the client, either by advance payment or by cash payment upon delivery.